So I’ve been doing some more thinking about the opportunities which will be brought about from the CMIS announcement. (I’ve also had a read through the Domain Model spec and will comment on that in the future). Where is the value in all this going to be? Probably the key question being asked right now. I’m not thinking technical here, at the end of the day your average employee will not give a damn about the fact that their systems now interact via REST, we can save that for the technologists amongst us.
My belief is that, when this comes to fruition, it will enable providers, be they SI’s or vendors, to provide more template based applications, the process templates which will underpin their core activities. By having the templates defined, configurable and reusable, customers will soon be able to focus on these business processes rather than the complexity of the integration with their underlying systems.
Consider a New Starter process where the offer letter is correspondence stored in one ECM system but the Induction Booklet is stored in another; the process definition could be consistent but the activites requiring interaction become more service based. Activities, or Services, become reusable from one organisation to another, regardless of the technology; a big step towards adding value through Service Oriented Architecture.
Organisations who grasp these opportunities will steal a march on others and lead the adoption of the standard as and when it becomes more widely available. These do not necessarily need to be ECM experts, but are more likely to be those who can add value to the operation of the business through increasing efficiency, reducing costs, improving rate to market etc… At the end of the day we are here to improve businesses, CMIS could be a big step in this direction.