Doing it the right way

This post has been prompted by a couple of discussions with some colleagues recently, and its all about doing things the right way with SharePoint. As most people know SharePoint can be many things, it can be a Collaboration tool, a WCM platform, an Application platform, a Document Management system or many, many others. This can cause a bit of confusion around the skills required to implement SharePoint successfully.

Recently I’ve seen implementations where it has been clear that the primary skill of the team implementing has been Development or Engineering. Why do I say it was clear? Because of the focus of the implementation. There was little consideration for the Information Architecture and not enough thought paid to the primary asset in the solution, the content.

Ultimately SharePoint is a Content and Information platform, designed as a repository and an interface for people to create, manage and share their content and information. There are ways to optimise the way people perform these tasks through some development but the Information and Content is the primary asset in the implementation. A Microsoft developer will be able to help in the implementation but it is an Information or Content professional who will be best placed to shape and lead the implementation. 

I would go further and suggest that increasingly we are seeing organisations who have SharePoint and AN Other Content Management System. The approach to the Information Architecture is even more important in situations like this as organisations strive to find the right tool for the right job.

Have I got any evidence to support the above? Well one anecdote is that I have seen two Document Management solutions deployed in Local Government in the UK recently. Both were led by an Information focussed agenda and in fact the people leading the implementations were interchangeable as it was the knowledge of the business and the information required to support that business which made the implementations successful. One was SharePoint and one was Alfresco.


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